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Presentation
Research shows that more than 50% of our working time is dedicated to
communicating.
During our working time we communicate in order to inform, update,
organize,train, motivate and persuade.
Those activities, so rich and complex, influence the company's climate and
results decisively.
Perfecting our communication skills allows us to:
- improve understanding with those we work with
- gain cooperation more easily
- increase our persuasive power
- reach objectives more rapidly
Participating in the Course means:
- improving listening skills
- developing assertiveness and emotional intelligence
- knowing the psycological aspects which affect communication outcomes
Main
topics
- The art of listening
- The art of speaking
- Body language
- Assertive communication
- Psycological aspects in communicating
- How to use transactional analysis
- Emotional intelligence
Training methods
Slide show
Individual work and teamwork
Questions and discussions
Analysis of your communication style
Use of video material
Practical sessions.
Click here for information
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