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 Resistance Management

   

 

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Presentation

Being able to manage and overcome your interlocutors’ resistance means increasing your persuasive power and your capability to achieve goals.

By attending this Training Course you:

  • Learn which psychological mechanisms foster resistance.
  • Acquire the skills to recognize and overcome them. 
  • Put the know-how and skills into practice through fun, captivating training sessions.

Main topics 

  • Origins of resistance.
  • Psychological mechanisms which foster resistance.
  • How to recognize them.
  • Communication skills for overcoming resistance.
  • Techniques for overcoming resistance.

Training methods

Slide show. 
Questions and answers. 
Practical exercises. 
Role playing.



Click here for information

 



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